You probably have one of THOSE friends. You know them as the friend that seems to have everything, the one who has a unique (yet enviable) style who is simply too darned difficult to purchase for. Sometimes the gift of personal choice can be the greatest present of all.
GIFT CARD BALANCE AND TRANSACTION HISTORY
To view gift card balance and transaction history select link: Balance Inquiry
GIFT CARD - ENQUIRIES
PHONE
Australia: 1800 229 688
Between 9am - 5pm weekdays Eastern Standard Time.
New Zealand: 0800 023 522
Between 9am - 5pm weekdays Australian Eastern Standard Time.
Neither Just Group, nor the provider of the data, represents or guarantees, or accepts any liability whatsoever in respect of, the accuracy, currency or completeness of the gift card information. Just Group does not accept any liability for any delays, interruptions, errors, or omissions, however occurring (including as a result of negligence) in the collecting, recording, processing, storing or dissemination of this information.
HOW TO USE THE GIFT CARD
How to purchase a gift card
You can purchase a gift card for any value between $5 and $1,000. Cards are active once your purchase has been completed through the point of sale in-store. You cannot purchase a gift card as part of a lay-by sale. * Gift cards cannot be reloaded.
How to purchase with your gift card
You can purchase any item in store using your gift card. Give the gift card to the sales assistant when making your purchase, you will need to scratch the panel covering the access code and enter this number on the pin pad when prompted. Once the transaction has been completed your gift card balance will be reduced by the purchase amount. * You can use your gift card as many times as you like until the balance reaches zero.
* We will not refund cash for any unused gift card amount.
Checking card balance and transaction history
You can either check the balance of your card online or in-store. Every time you make a purchase in-store the receipt will show you the previous balance, transaction value and remaining balance. You can check your transaction history online or by contacting us - in Australia call 1800 229 688 and in New Zealand call 0800 023 522.
Gift card expiry
Gift cards are valid for 12 months from the date of purchase. The expiry date can be found on your receipt, on the back of the gift card or online.
Lost and stolen gift cards
Treat your gift card like cash. Lost and stolen gift cards will not be replaced or refunded.
Gift cards with no value
Once the gift card has been fully redeemed, it cannot be reused.